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PRIVACY POLICY

Lox Legal (Lox Legal or we, us or our) deals with information privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in the Privacy Act. We also comply with the Spam Act 2003 (Cth) which imposes restrictions on sending emails and other types of commercial electronic messages.

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This Privacy Policy sets out the Lox Legal's policies in relation to management of personal information.

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What kinds of personal information do we collect and hold?

We collect and hold:

  • your contact details, such as your name, home address, telephone numbers and email address,

  • your personal details, such as date and place of birth, gender, qualifications, titles, and the languages you speak,

  • your browsing history on the Lox Legal website,

  • records of your communications and other interactions with us,

  • preferences for using the Lox Legal website and your computer and connection information, and

  • any information that you provide to us in your responses to our online document.

In this Privacy Policy, we refer to this as your personal information.

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How do we collect and hold your personal information?

 

We may collect personal information that you provide to us about yourself when you:

  • use the Lox Legal website, including in your responses to our online document,

  • send us an email or other communication (eg, through our online contact form).

 

What are the purposes for which we collect and hold your personal information?

We collect and hold your personal information to:

  • respond to any queries or feedback that you may have,

  • verify your identity, and conduct appropriate checks for credit-worthiness and for fraud,

  • prevent and detect any misuse of, or fraudulent activities involving this website,

  • conduct research and development in respect of our products and services,

  • gain an understanding of your information and communication needs or obtain your feedback or views about our products/services in order for us to improve them,

  • maintain and develop our business systems and infrastructure, including testing and upgrading of these systems,

  • to keep you informed of products, services and special offers that we believe you will find valuable and may continue after you cease acquiring goods or services from us.

 

Use and Disclosure of your personal information

We do not use your personal information or disclose it to another organisation unless:

  • it is reasonably necessary for one of the purposes described above;

  • having regard to the nature of the information or the circumstances of collection we believe you would expect us to use the information or make the disclosure;

  • required or authorised by law or court or tribunal;

  • the disclosure is necessary to assist any entity, body or person to locate a person who has been reported missing;

  • we have reason to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, and we believe that the collection, use or disclosure is necessary in order for us to take appropriate action;

  • the assets and operations of our business are transferred to another party as a going concern;

  • it is necessary to obtain third party services, for example to carry out data analysis or provide information processing services. The use of your information by third parties is strictly controlled;

  • it is for one of the purposes expressly permitted under the Privacy Act; or

  • you have provided your consent.

 

If you do not want your personal information to be disclosed

If you would prefer not to receive promotional or other material from us, please let us know and we will respect your request. You can unsubscribe from such communications at any time if you so choose. You may also advise us via email. We will accommodate your request provided that the disclosure is not required by law.

 

Storage and security of personal information

We take reasonable precautions to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. Where practicable we implement measures to require organisations to whom disclosure is made to comply with the Privacy Act. If a third party is given access to personal information we take reasonable steps to ensure that the information is held securely and used only for the purpose of providing the relevant service or activity.

 

Lox Legal and Site user accounts

You can also assist us in keeping your personal information secure by maintain the confidentiality of your account passwords and notifying us immediately if there is any unauthorised use of one of your accounts by another Internet user or any other breach of security relating to one of your accounts.

 

Cookies

We collect personal information through software such as cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on the hard disk of a user's computer so that the website can remember that user. Without cookies, websites and their servers have no memory. This means that every time a user opens a new webpage on a website, the server where that webpage is stored will treat the user as new and require logon and password. In short, a cookie facilitates a user's passage through a website. 

 

Further information and complaints

If you require any further information about our management of personal information or have a complaint about our handling of your personal information, you should initially write to us and we will respond to you within a reasonable time, usually 30 days.
If you are not satisfied with the outcome of your complaint you may contact us further to advise of your concerns and, if we are unable to reach a satisfactory resolution you may write to the Office of the Australian Information Commissioner using the form available here for further review of your complaint.

 

Changes to this Privacy Policy

From time to time, it may be necessary for us to revise this Privacy Policy. Any changes will be in accordance with any applicable requirements under the Privacy Act and the Australian Privacy Principles. We may notify you about changes to this Privacy Policy by posting an updated version on this site.

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If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Australian Information Commissioner’s website (see https://www.oaic.gov.au/).

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